Applied AI
Useful AI capability shaped around specific workflows, decisions and outcomes.
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Automation & Intelligence AI
Applied intelligence, practical automation
Automation & Intelligence is a dedicated discipline within Local Steps, focused on practical AI and automation for real business processes.
What we build around
Useful intelligence, connected to real work
The focus is not AI for show. It is practical capability that can support teams, customers and repeatable business processes.
AI Assistants & Agents
Assistants and agents designed to support customers, teams and repetitive operational tasks.
Business Automation
Connected processes that reduce manual handoffs and help routine work move more consistently.
Intelligent Customer Experience
Lead handling, conversational interfaces and responsive customer journeys with a human handoff when needed.
Built by Local Steps
Meet LIA
Our own Local Intelligence Assistant shows how intelligent conversation, qualification and routing can become part of a real customer journey.
Built to develop
Tools can become focused products
Where a solution has a clear market of its own, it can develop with a dedicated identity while remaining connected to the wider Local Steps group.